About | O'Mara IT

How We Work

We start each new project by building strong relationships with our clients. By offering a free in-person consultation, we are able to sit down and address current technology issues, how your current system is impeding your business’s growth and/or how we can design your new system to meet all the needs of your company

Next, we create estimates to accurately detail the total cost for each phase of your project. We outline the products needs, number of hours or service, and any additional item that may be required. We outline our terms in a service agreement to ensure transparency. No hidden fees. No surprise bills.

Upon approval, we schedule time, usually on evenings or weekends, to make for a seamless transition. We stay behind the scenes so you can continue business as usual. Upon completion, we offer technical training to get your staff up to speed on any new changes or configurations, including software, hardware or other related IT equipment. We don’t finish until you’re 100% satisfied with your new or improved setup.

History

When O’Mara IT founder and CEO James O’Mara was a kid, he would spend weeks tearing apart electronics and getting them back into working condition. Little did he realize at the time that his passion and interest in electronics would lead to the flourishing IT business he’s created today.

James's passion for invention, genius for innovation and extensive entrepreneurial experience have resulted in the formation of CTS, LLC. His past successful ventures led to the creation of companies in IT, physician placement and financial services. At O’Mara IT, James draws upon his past work in all of these, as well as his own personal interest in fundamentally improving how customers use technology for the better.

With his ability to find solutions where others see only obstacles, James has built a premiere brand of IT service. Unlike his competitors, he combines his passion for customer-centered satisfaction with an unrelenting go-getter attitude, stopping at nothing to get the job done.

Our Promise

Endless Support

With our remote management system designed to monitor and protect 24/7/365, we ensure your system is being supported throughout the lifetime of your machines.

Timely Results

With 24/7 customer support, on technicians, and after-hours emergency support offerings, you never have to wait days or weeks for help. We understand the urgency of technology fixes better than most.

Quality Service

What sets us apart the most is our service guarantee. We don’t finish the job until you’re 100% satisfied. Our team is focused on building meaningful relationships and understanding your needs throughout the project lifecycle.

Budget Friendly

We specialize in bringing cost-effective solutions to small business. For example, our managed services allow you to proactively monitor your system and only pay for what you need, when you need it.